Delivery & Refund Policy

Delivery & Refund Policy

Items shall be dispatched within 2 to 3 days after payment is made. The delivery time is within 7 to 10 working days.

CANCELLATION BEFORE SHIPMENT:

Order once placed can only be cancelled within 4 hours from the placing the order, you can write to our customer support team on santosh9845124158@gmail.com or call us on +918884985444/ +91 9845124158.In such cases, the order will be cancelled and we shall initiate actions for refund within 48-72 business hours after the cancellation request received by us.

EXCHANGE POLICY

No item can be exchanged as we do a pooja in your name before the dispatch whether it is rudraksha or gemstone .No gemstone can be exchanged because of the color or any other observations. Our guarantee is for originality and genuineness of products.

RETURN & REFUND POLICY

No item can be returned as we do a pooja in your name before the dispatch whether it is rudraksha or gemstone .No gemstone can be returned because of the color or any other observations. Our guarantee is for originality and genuineness of products.

Please note: If you cancel order within 4 hours of placing order and transferring money and inform us telephonically and/or sending an email to us, we shall initiate actions to return your money. Mode of refund may vary depending on circumstances. If the mode of refund is by Credit/Debit Card or Net Banking, please allow 10 to 14 working days for the credit to appear in your account.

How to Request a Refund:

To request a refund, simply email us your order details, including the reason why you’re requesting a refund. We take customer feedback very seriously and use it to constantly improve our quality of service.

If you have any queries, contact us on santosh9845124158@gmail.com or call us on +918884985444/ +91 9845124158